{"id":6399,"date":"2026-05-04T15:57:30","date_gmt":"2026-05-04T15:57:30","guid":{"rendered":"https:\/\/nweb.protecfarma.com\/livraisons-et-retours\/"},"modified":"2026-07-08T05:27:13","modified_gmt":"2026-07-08T05:27:13","slug":"livraisons-et-retours","status":"publish","type":"page","link":"https:\/\/protecfarma.com\/fr\/livraisons-et-retours\/","title":{"rendered":"Livraisons et retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6399\" class=\"elementor elementor-6399 elementor-148\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4eb487 e-flex e-con-boxed e-con e-parent\" data-id=\"e4eb487\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a91fcc9 elementor-widget elementor-widget-spacer\" data-id=\"a91fcc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41bd659 e-flex e-con-boxed e-con e-parent\" data-id=\"41bd659\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e5b04 elementor-widget elementor-widget-heading\" data-id=\"c9e5b04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Livraisons et retours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51da2e9 elementor-widget elementor-widget-text-editor\" data-id=\"51da2e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b><strong>LIVRAISONS :<\/strong><\/b><\/h2>\n<p style=\"font-weight: 400;\">\u00a0<\/p>\n<p style=\"font-weight: 400;\">Une fois que nous aurons confirm\u00e9 que le paiement a \u00e9t\u00e9 trait\u00e9 correctement, nous proc\u00e9derons \u00e0 la gestion et \u00e0 la livraison du produit achet\u00e9 conform\u00e9ment aux conditions et d\u00e9lais convenus.<\/p>\n<p style=\"font-weight: 400;\">\u00a0<\/p>\n<p style=\"font-weight: 400;\">Voici le d\u00e9tail des frais d&rsquo;exp\u00e9dition selon la zone de livraison et le montant de la commande :<\/p>\n<p style=\"font-weight: 400;\">Espagne (P\u00e9ninsule) et \u00eeles Bal\u00e9ares : 6,75\u20ac (gratuit pour les achats sup\u00e9rieurs \u00e0 19,95\u20ac). D\u00e9lai estim\u00e9 de livraison : 24-48 heures ouvrables.<\/p>\n<p style=\"font-weight: 400;\">Aucune livraison n&rsquo;est effectu\u00e9e vers les Canaries, Ceuta et Melilla.<\/p>\n<p style=\"font-weight: 400;\">Portugal (P\u00e9ninsule) : 6,75\u20ac (gratuit pour les achats sup\u00e9rieurs \u00e0 19,95\u20ac). D\u00e9lai estim\u00e9 de livraison : 48-72 heures ouvrables.<\/p>\n<p style=\"font-weight: 400;\">Reste de l&rsquo;Europe : 30,00\u20ac pour tous les envois.<\/p>\n<p style=\"font-weight: 400;\">Si vous recevez un colis en mauvais \u00e9tat, merci de nous le signaler par e-mail \u00e0 pedidos@protecfarma.com dans un d\u00e9lai maximum de 48 heures apr\u00e8s la livraison.<\/p>\n<p style=\"font-weight: 400;\">\u00a0<\/p>\n<h2><b><strong>RETOURS :<\/strong><\/b><\/h2>\n<p style=\"font-weight: 400;\">\u00a0<\/p>\n<p style=\"font-weight: 400;\">Le d\u00e9lai pour effectuer des retours ou des \u00e9changes de produits achet\u00e9s sur www.protecfarma.com est de jusqu&rsquo;\u00e0 15 jours ouvrables \u00e0 compter de la date d&rsquo;achat.<\/p>\n<p style=\"font-weight: 400;\">Une fois que nous aurons v\u00e9rifi\u00e9 toutes les donn\u00e9es de l&rsquo;achat, nous organiserons la collecte du produit que vous souhaitez retourner ou \u00e9changer. Le remboursement sera effectu\u00e9 pour le co\u00fbt du produit, hors frais d&rsquo;exp\u00e9dition.<\/p>\n<p style=\"font-weight: 400;\">Les frais d&rsquo;exp\u00e9dition des retours seront \u00e0 la charge du client.\u00a0<\/p>\n<p style=\"font-weight: 400;\">Il est essentiel de retourner le produit dans son emballage d&rsquo;origine et en parfait \u00e9tat, sans avoir \u00e9t\u00e9 utilis\u00e9 et avec sa notice d&rsquo;instructions. Il ne doit pas comporter d&rsquo;autocollants ni de texte \u00e9crit \u00e9tranger au design original. Une fois que nous aurons re\u00e7u le produit et v\u00e9rifi\u00e9 qu&rsquo;il remplit ces conditions, nous proc\u00e9derons au remboursement ou \u00e0 l&rsquo;\u00e9change du produit.<\/p>\n<p style=\"font-weight: 400;\">Si vous avez besoin de plus d&rsquo;informations ou si vous avez une question, n&rsquo;h\u00e9sitez pas \u00e0 nous \u00e9crire \u00e0 pedidos@protecfarma.com. Nous sommes l\u00e0 pour vous aider.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f23ffef e-flex e-con-boxed e-con e-parent\" data-id=\"f23ffef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f269615 elementor-widget elementor-widget-spacer\" data-id=\"f269615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Livraisons et retours LIVRAISONS : \u00a0 Une fois que nous aurons confirm\u00e9 que le paiement a \u00e9t\u00e9 trait\u00e9 correctement, nous proc\u00e9derons \u00e0 la gestion et \u00e0 la livraison du produit achet\u00e9 conform\u00e9ment aux conditions et d\u00e9lais convenus. \u00a0 Voici le d\u00e9tail des frais d&rsquo;exp\u00e9dition selon la zone de livraison et le montant de la commande &#8230; <a title=\"Livraisons et retours\" class=\"read-more\" href=\"https:\/\/protecfarma.com\/fr\/livraisons-et-retours\/\" aria-label=\"En savoir plus sur Livraisons et retours\">Lire la suite<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-6399","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Livraisons et retours - Nueva Web Protecfarma<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/protecfarma.com\/fr\/livraisons-et-retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livraisons et retours - Nueva Web Protecfarma\" \/>\n<meta property=\"og:description\" content=\"Livraisons et retours LIVRAISONS : \u00a0 Une fois que nous aurons confirm\u00e9 que le paiement a \u00e9t\u00e9 trait\u00e9 correctement, nous proc\u00e9derons \u00e0 la gestion et \u00e0 la livraison du produit achet\u00e9 conform\u00e9ment aux conditions et d\u00e9lais convenus. \u00a0 Voici le d\u00e9tail des frais d&rsquo;exp\u00e9dition selon la zone de livraison et le montant de la commande ... 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